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Friday, September 4, 2009

Shipment Survey


Below are the customers response to the automated email shipment survey for this order. Email shipment surveys go out 5 business days after the date of shipment.
- Satisfaction with service provided by your salesperson: Satisfied
- Satisfaction with quality of the product: Satisfied
- Satisfaction with cost of your order: Neither satisfied nor dissatisfied
- Satisfaction with Overall experience with Branders: Somewhat satisfied
- Will consider Branders in the future: yes
- Comments: The only difficulty that I had was with our logo. Because the product was so small, the logo had to be altered. We have alot of restrictions on how the logo can be used. It made it difficult to finally get a logo that worked for the product and the marketing team on our end. Tough being in the middle. Otherwise Carlo was easy to work with and very timely with responding to me.

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