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Monday, April 19, 2010

Customer Reviews

http://maps.google.com/
Search for "Branders"--then click on the search results that has reviews.

Thursday, April 15, 2010

Fruit or Vegetable

I have decided to add tidbits I overhear on the sales floor. I was telling Angel, we should call it OVERHEARD .

Today, Hans was asking anyone who cared to listen if a tomato was a fruit or a vegetable. Well, which is it? You first have to know what a fruit is and what a vegetable is to be able to give the right answer. If you want to know what the right answer is.. hey google it. If you're able to read this post, you are able to google tomato.
But one wonders how in spite of our busy-ness Hans is able to wonder about a tomato. Carry on , guys carry on. Work, work, work. Benta, benta, benta.

Tuesday, April 13, 2010

shipment survey


- Satisfaction with the product: Very Satisfied
- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Satisfaction with cost of the product: Very Satisfied
- Satisfaction with quality of the product: Very Satisfied
- Satisfaction with the imprinted logo quality: Very Satisfied
- Will consider Branders in the future: Y
- Product comments: None
- Comments: Keep doing a wonderful job. I have had no problems.

Thursday, April 8, 2010

Customer Service Quote

"As far as customers are concerned, you are the company. This is not a burden, but the core of your job. You hold in your hands the power to keep customers coming back- perhaps to make or break the company." - Unknown

shipment survey




- Satisfaction with the product: Very Satisfied
- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Satisfaction with cost of the product: Very Satisfied
- Satisfaction with quality of the product: Very Satisfied
- Satisfaction with the imprinted logo quality: Very Satisfied
- Will consider Branders in the future: Y
- Product comments: These caps are a better quality than I expected for the price. We LOVE them. I only wish we could get them every year at this price!

shipment survey




Satisfaction with the product: Very Satisfied
- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Satisfaction with cost of the product: Very Satisfied
- Satisfaction with quality of the product: Very Satisfied
- Satisfaction with the imprinted logo quality: Very Satisfied
- Will consider Branders in the future: Y
- Product comments: Great quality for the price!Pleasantly surprised.

shipment survey


Satisfaction with the product: Very Satisfied
- Satisfaction with service provided by your salesperson: Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Satisfaction with cost of the product: Very Satisfied
- Satisfaction with quality of the product: Very Satisfied
- Satisfaction with the imprinted logo quality: Very Satisfied
- Will consider Branders in the future: Y
- Product comments: The product was as advertized and Logo was 1st accepted, did not need any changes. I have a other business that wants the type of pen that I purchased. "Jumbo". Could you please eamail me when they are again available. Thanks................ Richard Dubois

shipment survey


Satisfaction with the product: Very Satisfied
- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Satisfaction with cost of the product: Very Satisfied
- Satisfaction with quality of the product: Very Satisfied
- Satisfaction with the imprinted logo quality: Very Satisfied
- Will consider Branders in the future: Y
- Product comments: High quality at a very reasonable price

shipment survey




Satisfaction with the product: Very Satisfied
- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Satisfaction with cost of the product: Very Satisfied
- Satisfaction with quality of the product: Very Satisfied
- Satisfaction with the imprinted logo quality: Very Satisfied
- Will consider Branders in the future: Y
- Product comments: Absolutely perfect!

shipment survey


Satisfaction with the product: Very Satisfied
- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Satisfaction with cost of the product: Very Satisfied
- Satisfaction with quality of the product: Satisfied
- Satisfaction with the imprinted logo quality: Very Satisfied
- Will consider Branders in the future: Y
- Product comments: Very professional looking!

shipment survey


- Satisfaction with the product: Very Satisfied
- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Satisfaction with cost of the product: Very Satisfied
- Satisfaction with quality of the product: Very Satisfied
- Satisfaction with the imprinted logo quality: Very Satisfied
- Will consider Branders in the future: Y
- Product comments: I found your company by search engine as I needed a promotional item at last minute. Your customer support was awesome! They handled my order quickly, created my logo and I had my product in 3 days. I ordered an inexpensive pen and the quality of the pen was top grade. I have already put in another order for hats with no rush. And I will keep your company on the top of my list for future purchases. Thank you for your outstanding service!

shipment survey


Satisfaction with the product: Satisfied
- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Satisfaction with cost of the product: Very Satisfied
- Satisfaction with quality of the product: Satisfied
- Satisfaction with the imprinted logo quality: Satisfied
- Will consider Branders in the future: Y
- Product comments: None
- Comments: Comments here...It's all good

shipment survey


Satisfaction with the product: Satisfied
- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with Overall experience with Branders: Satisfied
- Satisfaction with cost of the product: Very Satisfied
- Satisfaction with quality of the product: Satisfied
- Satisfaction with the imprinted logo quality: Dissatisfied
- Will consider Branders in the future: Y
- Product comments: The cup was better than expected quality - the logo turned out smaller than expected.

shipment survey


- Satisfaction with the product: Very Satisfied
- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Satisfaction with cost of the product: Very Satisfied
- Satisfaction with quality of the product: Very Satisfied
- Satisfaction with the imprinted logo quality: Very Satisfied
- Will consider Branders in the future: Y
- Product comments: Our customers love these pens, many have requested extras, the color is cool, the gripper is so comfortable to write with, a real win win situation for us, Thank You so much!
- Comments: Comments here...None, everything was PERFECT!

shipment survey


- Satisfaction with the product: Satisfied
- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Satisfaction with cost of the product: Satisfied
- Satisfaction with quality of the product: Satisfied
- Satisfaction with the imprinted logo quality: Satisfied
- Will consider Branders in the future: Y
- Product comments: For the price, a good quality product. Although the information indicated the visors would have hook closer, it is velcro and that is a good thing.

shipment survey


- Satisfaction with the product: Very Satisfied
- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Satisfaction with cost of the product: Satisfied
- Satisfaction with quality of the product: Very Satisfied
- Satisfaction with the imprinted logo quality: Very Satisfied
- Will consider Branders in the future: Y
- Product comments: I liked everything about it.
- Comments: If you would like a quote from me to use in your marketing, how about this: "Branders produces my promotional materials on time at a fair price and with superb quality! They're easy to work with and responsive to custom nuances. What more can anyone ask?" Fred Patterson, President and Head Coach The SBIR Coach® Flower Mound, Texas.

shipment survey

- Satisfaction with the product: Very Satisfied
- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Satisfaction with cost of the product: Satisfied
- Satisfaction with quality of the product: Very Satisfied
- Satisfaction with the imprinted logo quality: Satisfied
- Will consider Branders in the future: Y
- Product comments: The eco-pens are exactly what we were looking for -- they're a great way for us to live our values of being environmentally friendly. The price was right, the service was great -- it was a really good experience from start to finish.

shipment survey


- Satisfaction with the product: Very Satisfied
- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Satisfaction with cost of the product: Satisfied
- Satisfaction with quality of the product: Very Satisfied
- Satisfaction with the imprinted logo quality: Satisfied
- Will consider Branders in the future: Y
- Product comments: I liked everything but the wording was to much and because of that, the message appears to small. If I have to do it again, I will do less wording with big dark letters.
- Comments: Everything was great on your part.

shipment survey


- Satisfaction with the product: Very Satisfied
- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Satisfaction with cost of the product: Very Satisfied
- Satisfaction with quality of the product: Very Satisfied
- Satisfaction with the imprinted logo quality: Very Satisfied
- Will consider Branders in the future: Y
- Product comments: Great hat, Great Value!

shipment survey


- Satisfaction with the product: Very Satisfied
- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Satisfaction with cost of the product: Very Satisfied
- Satisfaction with quality of the product: Very Satisfied
- Satisfaction with the imprinted logo quality: Satisfied
- Will consider Branders in the future: Y
- Product comments: I liked the materials of the hat and the embroidery, however, I would have probably requested a slightly smaller logo but it wasn't a big deal and would not prevent me from ordering the product again.
- Comments: Comments here... I want to say that it was a pleasure working with my Account Manager, Angela Nicolas. She was informative, responsive to my questions and always pleasant to talk to and through her emails. I could not find a product that I wished to purchase and she found other distributors to get me exactly what I was looking for. The art department also made extra efforts incorporating our logo on the item. I was kept informed about delivery times and dates. This is the third year of doing business with Branders and they are one of TGAA's primary vendors. Dennis M. Baca President/CEO, TGAA www.tgaatour.com

shipment survey


- Satisfaction with the product: Very Satisfied
- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Satisfaction with cost of the product: Very Satisfied
- Satisfaction with quality of the product: Very Satisfied
- Satisfaction with the imprinted logo quality: Very Satisfied
- Will consider Branders in the future: Y
- Product comments: I liked everything. The hats are soft, high quality and well fitting. The imprinted / ebroidery was excellent. I don't think there is anything I can find wrong especially at the cost. I think my customers will like them too.

shipment survey


- Satisfaction with the product: Very Satisfied
- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Satisfaction with cost of the product: Satisfied
- Satisfaction with quality of the product: Very Satisfied
- Satisfaction with the imprinted logo quality: Very Satisfied
- Will consider Branders in the future: Y
- Product comments: The quality of the product (not a cheap throw-away thing), it's usefulness and uniqueness.
- Comments: Comments here... Alex Andersen at Branders was very helpful and always available. Great to work with.

shipment survey


- Satisfaction with the product: Very Satisfied
- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Satisfaction with cost of the product: Very Satisfied
- Satisfaction with quality of the product: Very Satisfied
- Satisfaction with the imprinted logo quality: Very Satisfied
- Will consider Branders in the future: Y
- Product comments: great product, well done with my logo

shipment survey


- Satisfaction with the product: Very Satisfied
- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Satisfaction with cost of the product: Very Satisfied
- Satisfaction with quality of the product: Very Satisfied
- Satisfaction with the imprinted logo quality: Very Satisfied
- Will consider Branders in the future: Y
- Product comments: Love the water Bottles but wish that we could have ordered the water bottles and staplers in smaller quantities so we could have gotten more colors.
- Comments: Comments here...I personally loved the way Carlos worked with me on getting the most for our money. The waterbottles & Stapler look GREAT.

shipment survey


- Satisfaction with the product: Very Satisfied
- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Satisfaction with cost of the product: Very Satisfied
- Satisfaction with quality of the product: Very Satisfied
- Satisfaction with the imprinted logo quality: Very Satisfied
- Will consider Branders in the future: Y
- Product comments: I give these first aid kits away and I can't afford to spend much. I like working with Barbie very much. Anytime you would like to send samples to me with my logo on it for other ideas it would be nice to see how it would look.

shipment survey


- Satisfaction with the product: Very Satisfied
- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Satisfaction with cost of the product: Very Satisfied
- Satisfaction with quality of the product: Very Satisfied
- Satisfaction with the imprinted logo quality: Very Satisfied
- Will consider Branders in the future: Y
- Product comments: The baseball hats that I recently received are equivalent to hats that would cost at least $10 or more in a retail store. I've given quite a few out to friends and customers and I'm getting great feedback. These hats were one of the best items I've purchased from Branders and I have a feeling that they will more than pay for themselves in the long run.

shipment survey


- Satisfaction with the product: Very Satisfied
- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Satisfaction with cost of the product: Very Satisfied
- Satisfaction with quality of the product: Very Satisfied
- Satisfaction with the imprinted logo quality: Very Satisfied
- Will consider Branders in the future: Y
- Product comments: The price for the quality and how well they did on redoing my logo. The least was the quantity of 500, because I had no idea how well they would sell or the colors, but I'm sure I will have no problem selling them.

shipment survey


Satisfaction with the product: Very Satisfied
- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Satisfaction with cost of the product: Very Satisfied
- Satisfaction with quality of the product: Very Satisfied
- Satisfaction with the imprinted logo quality: Neither satisfied nor dissatisfied
- Will consider Branders in the future: Y
- Product comments: None
- Comments: Comments here... I was very happy with the service and the product. I have no suggestions at this time.

shipment survey

- Satisfaction with the product: Very Satisfied
- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Satisfaction with cost of the product: Satisfied
- Satisfaction with quality of the product: Very Satisfied
- Satisfaction with the imprinted logo quality: Very Satisfied
- Will consider Branders in the future: Y
- Product comments: It is very high quality and the rep was very helpufl.

shipment survey


- Satisfaction with the product: Very Satisfied
- Satisfaction with service provided by your salesperson: Satisfied
- Satisfaction with Overall experience with Branders: Satisfied
- Satisfaction with cost of the product: Very Satisfied
- Satisfaction with quality of the product: Very Satisfied
- Satisfaction with the imprinted logo quality: Very Satisfied
- Will consider Branders in the future: N
- Product comments: We bought the Jumbo pen--very nice quality, heavy pen that writes very well. Also, the quality of the l;ogo imprint is excellent--doesn't look like it will come off any time soon. The only negative is that I'm not sure it can be refilled. Love the pen, though!

shipment survey


- Satisfaction with the product: Satisfied
- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Satisfaction with cost of the product: Satisfied
- Satisfaction with quality of the product: Satisfied
- Satisfaction with the imprinted logo quality: Very Satisfied
- Will consider Branders in the future: Y
- Product comments: None
- Comments: Comments here...Ordering the product was efficient and effortless. Thanks,

shipment survey


- Satisfaction with the product: Very Satisfied
- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Satisfaction with cost of the product: Very Satisfied
- Satisfaction with quality of the product: Very Satisfied
- Satisfaction with the imprinted logo quality: Very Satisfied
- Will consider Branders in the future: Y
- Product comments: The padfolios are perfect for our Law School's needs -- everyone absolutely loves them.
- Comments: Comments here... None. The service was, as always, terrific. And, amazingly, the turn-around time for delivery was even better than before.

shipment survey


- Satisfaction with the product: Very Satisfied
- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Satisfaction with cost of the product: Satisfied
- Satisfaction with quality of the product: Very Satisfied
- Satisfaction with the imprinted logo quality: Satisfied
- Will consider Branders in the future: Y
- Product comments: the price and availability were what I liked best. The turnaround time was excellent