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Thursday, March 25, 2010

shipment survey




- Satisfaction with the product: Very Satisfied
- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Satisfaction with cost of the product: Very Satisfied
- Satisfaction with quality of the product: Very Satisfied
- Satisfaction with the imprinted logo quality: Very Satisfied
- Will consider Branders in the future: Y
- Product comments: Stitching and appropriate sized lettering and logo were very good.

Monday, March 22, 2010

work computer and personal computer, garden and webstore.

Wednesday, March 17, 2010

shipment survey


- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with quality of the product: Very Satisfied
- Satisfaction with cost of your order: Very Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Will consider Branders in the future: Y
- Comments: I thought the quality of both printing and product was wonderful, although the bags do have a somewhat funky smell. I'm hoping that eventually it will go away.

shipment survey


- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with quality of the product: Satisfied
- Satisfaction with cost of your order: Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Will consider Branders in the future: Y
- Comments: Shipping to germany works pretty well, but I always have problem with the taxes, so it would be a great thing to have a company in germany too ;)

shipment survey


- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with quality of the product: Very Satisfied
- Satisfaction with cost of your order: Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Will consider Branders in the future: Y
- Comments: Alex was wonderful to work with.

shipment survey


- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with quality of the product: Very Satisfied
- Satisfaction with cost of your order: Very Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Will consider Branders in the future: Y
- Comments: 2 years ago I was a new in my profession and in charge developing a very impoverished no kill animal shelter. every penny counts. I found Brander's on line and my rep was Carlo. I HAVE NEVER RECIEVED such outstanding customer service, at least not in ten years. That experience is what keeps me coming back. The care, attention to detail, and making certain I am getting exactly what I am looking for- allowing me to be the best steward I can be with these precious dollars, means everything. Give Carlo A raise! His service to me and this little shelter has caused us to never look anywhere but to Branders.

shipment survey


- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with quality of the product: Very Satisfied
- Satisfaction with cost of your order: Satisfied
- Satisfaction with Overall experience with Branders: Satisfied
- Will consider Branders in the future: Y
- Comments: I appreciated Alex and his ability to bring the shipping costs down for me. Living in Alaska, we often pay more than it actually costs to ship items, yet Alex worked with me to get those costs lower through USPS rather than FedEx or UPS. Thanks, I love the binders and will hopefully need many more...

shipment survey


- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with quality of the product: Very Satisfied
- Satisfaction with cost of your order: Very Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Will consider Branders in the future: Y
- Comments: Comments here...This is one GREAT Company...

shipment survey


- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with quality of the product: Very Satisfied
- Satisfaction with cost of your order: Very Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Will consider Branders in the future: Y
- Comments: My first experience was poor...the person I talked to about my order early in the week never called me back. When I called again a few days later, they had no record of the phone call. The second person I worked with though was GREAT and worked very hard to meet my deadline. The FedEx didn't arrive on time, but that was most likely because of the weather. Other than that, I was very satisfied.

shipment survey


- Satisfaction with service provided by your salesperson: Satisfied
- Satisfaction with quality of the product: Somewhat satisfied
- Satisfaction with cost of your order: Somewhat satisfied
- Satisfaction with Overall experience with Branders: Somewhat satisfied
- Will consider Branders in the future: Y
- Comments: William Howard did a very good job. Was a little disappointed that a couple of my mugs were flawed but I took pictures and sent them to you and will be credited. Thought it was handled professionally

shipment survey


- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with quality of the product: Very Satisfied
- Satisfaction with cost of your order: Very Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Will consider Branders in the future: Y
- Comments: Great product, great price and great service!

shipment survey


- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with quality of the product: Very Satisfied
- Satisfaction with cost of your order: Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Will consider Branders in the future: Y
- Comments: I was grateful and very thankful for the professionalism in responding quickly to my last-minute order...which was nothing short of miracle

shipment survey


- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with quality of the product: Very Satisfied
- Satisfaction with cost of your order: Very Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Will consider Branders in the future: Y
- Comments: My rep was awesome.

shipment survey


- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with quality of the product: Satisfied
- Satisfaction with cost of your order: Very Satisfied
- Satisfaction with Overall experience with Branders: Satisfied
- Will consider Branders in the future: Y
- Comments: Excellent customer service! The only reason I did not rate Branders with a 'very satisfied' for overall experience is because your Web site is delivering a message that your security certificates have expired. As a result, I cannot order directly through the Internet.

shipment survey


- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with quality of the product: Very Satisfied
- Satisfaction with cost of your order: Very Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Will consider Branders in the future: Y
- Comments: Rev is great at her job. I will be using you all this year at the races. Maryland International Raceway

shipment survey


- Satisfaction with the product: Very Satisfied
- Satisfaction with service provided by your salesperson: Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Satisfaction with cost of the product: Very Satisfied
- Satisfaction with quality of the product: Very Satisfied
- Satisfaction with the impring logo quality: Very Satisfied
- Will consider Branders in the future: Y
- Product comments: Cup is very nice in person, the art work came out perfect. Not much to say but job well done.
- Comments: None at this time. Your service and products we have purchased have been great.

shipment survey


- Satisfaction with the product: Very Satisfied
- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Satisfaction with cost of the product: Very Satisfied
- Satisfaction with quality of the product: Very Satisfied
- Satisfaction with the imprinted logo quality: Very Satisfied
- Will consider Branders in the future: Y
- Product comments: The quality and the price.
- Comments: Comments here...Just keep doing what you are doing. It is wonderful working with our sales rep Edward.

shipment survey


Below are the customers response to the automated email shipment survey for this order. Email shipment surveys go out 5 business days after the date of shipment.
- Satisfaction with the product: Very Satisfied
- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Satisfaction with cost of the product: Very Satisfied
- Satisfaction with quality of the product: Satisfied
- Satisfaction with the imprinted logo quality: Very Satisfied
- Will consider Branders in the future: Y
- Product comments: The fleeces we ordered are very nice, but on the thick side for my personal taste.
- Comments: Keep up the great work! Martin rocks!