Shipment Survey: Jeff's Team

- Satisfaction with the product: Very Satisfied
- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Satisfaction with cost of the product: Very Satisfied
- Satisfaction with quality of the product: Very Satisfied
- Satisfaction with the imprinted logo quality: Very Satisfied
- Will consider Branders in the future: Y
- Product comments: Most liked its appearance. Nothing fits into the "least liked" category.
- Comments: None

- Satisfaction with the product: Very Satisfied
- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Satisfaction with cost of the product: Very Satisfied
- Satisfaction with quality of the product: Very Satisfied
- Satisfaction with the imprinted logo quality: Very Satisfied
- Will consider Branders in the future: Y
- Product comments: Everything was exactly as I was expecting and more. The packaging was an extra bonus!
- Comments: Please continue to keep up the excellent customer service!!

Shipment Survey: Jeff's Team

Satisfaction with the product: Satisfied
- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Satisfaction with cost of the product: Very Satisfied
- Satisfaction with quality of the product: Satisfied
- Satisfaction with the imprinted logo quality: Very Satisfied
- Will consider Branders in the future: Y
- Product comments: I like the product as a whole. Out of the first 5 products I tested, 2 were non-functioning - however, in checking out the rest of the box I only found 1 more non-functioning unit (3/100 total). However my rep., Alex, is very responsive and stated non-functioning units would be replaced.
- Comments: Comments here... I happened to "stumble" across your company in a web search for promotional products. Brander's offers really competitive pricing and excellent customer service, so there should be more visibility - media commercials, print ads, mailers...

- Satisfaction with the product: Very Satisfied
- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Satisfaction with cost of the product: Very Satisfied
- Satisfaction with quality of the product: Very Satisfied
- Satisfaction with the imprinted logo quality: Very Satisfied
- Will consider Branders in the future: Y
- Product comments: Branders was able to place not only our logo, but our tag line and website address on the pen. Very cool! The pen was very inexpensive and is a great promotional! Thanks!
- Comments: None

Satisfaction with the product: Very Satisfied
- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Satisfaction with cost of the product: Very Satisfied
- Satisfaction with quality of the product: Very Satisfied
- Satisfaction with the imprinted logo quality: Very Satisfied
- Will consider Branders in the future: Y
- Product comments: None
- Comments: Love these special monthly offers--the prices are great and the products are wonderful!

Satisfaction with the product: Very Satisfied
- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Satisfaction with cost of the product: Satisfied
- Satisfaction with quality of the product: Very Satisfied
- Satisfaction with the imprinted logo quality: Very Satisfied
- Will consider Branders in the future: Y
- Product comments: I liked most that Carol Martinez was able to do what I wanted...there was nothing I liked least.
- Comments: Comments here... In the beginning of the order, Carol did everything right, including telling me on the phone and by email that she could put it all together.

Satisfaction with the product: Very Satisfied
- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Satisfaction with cost of the product: Very Satisfied
- Satisfaction with quality of the product: Very Satisfied
- Satisfaction with the imprinted logo quality: Very Satisfied
- Will consider Branders in the future: Y
- Product comments: I liked how someone re-shaped the logo artwork we sent to make it fit better on the pen.
- Comments: None

- Satisfaction with the product: Very Satisfied
- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Satisfaction with cost of the product: Very Satisfied
- Satisfaction with quality of the product: Very Satisfied
- Satisfaction with the imprinted logo quality: Very Satisfied
- Will consider Branders in the future: Y
- Product comments: We liked the product very much. It was just as expected.
- Comments: None

- Satisfaction with the product: Very Satisfied
- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Satisfaction with cost of the product: Very Satisfied
- Satisfaction with quality of the product: Very Satisfied
- Satisfaction with the imprinted logo quality:
- Will consider Branders in the future: Y
- Product comments: Just the right size and the right price. Styling could be a littel sleeker.
- Comments: None

- Satisfaction with the product: Very Satisfied
- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Satisfaction with cost of the product: Very Satisfied
- Satisfaction with quality of the product: Very Satisfied
- Satisfaction with the imprinted logo quality:
- Will consider Branders in the future: Y
- Product comments: Just the right size and the right price. Styling could be a littel sleeker.

Grace's Birthday: June 25

Jeff's Team

---------------------------------------JEFF

-------------------------------------- Martin

--------------------------------------------- Nikki

------------------------------------------ Gerri

----------------------------------------Carol

---------------------------------------- Anthony

--------------------------------------------Alex

shipment survey

Satisfaction with the product: Very Satisfied
- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Satisfaction with cost of the product: Satisfied
- Satisfaction with quality of the product: Very Satisfied
- Satisfaction with the imprinted logo quality: Very Satisfied
- Will consider Branders in the future: Y
- Product comments: the quality of the product is really good.
- Comments: None

shipment survey

Satisfaction with the product: Satisfied
- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with Overall experience with Branders: Satisfied
- Satisfaction with cost of the product: Very Satisfied
- Satisfaction with quality of the product: Satisfied
- Satisfaction with the imprinted logo quality: Dissatisfied
- Will consider Branders in the future: Y
- Product comments: The cup was better than expected quality - the logo turned out smaller than expected.

Executive Account Managers

shipment survey

Below are the customers response to the automated email shipment survey for this order. Email shipment surveys go out 5 business days after the date of shipment.
- Satisfaction with service provided by your salesperson: Satisfied
- Satisfaction with quality of the product: Satisfied
- Satisfaction with cost of your order: Satisfied
- Satisfaction with Overall experience with Branders: Satisfied
- Will consider Branders in the future: yes
- Comments: Comments here...Carol was very nice to work with.

Shipment Survey

Below are the customers response to the automated email shipment survey for this order. Email shipment surveys go out 5 business days after the date of shipment.
- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with quality of the product: Very Satisfied
- Satisfaction with cost of your order: Very Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Will consider Branders in the future: yes
- Comments: Everything was great...couldn't have gone smoother AND it arrived five days before promised!!

Halloween

Shipment Survey

- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with quality of the product: Very Satisfied
- Satisfaction with cost of your order: Very Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Will consider Branders in the future: yes
- Comments: We were very impressed with the quick turn-around time, as well as the fact that you had the item in stock. We had previously placed with another company who had told us they didn't have enough and it would take 2 months to get them. Needless to say, given the fact that we needed the item for Fall Festival, we started looking for other companies and we found yours. Proofs were done accurately and sent very quickly. The order showed up long before I expected it! Thanks so much for allowing us to have a successful Fall Festival fundraiser for the senior class!

Shipment Survey

Below are the customers response to the automated email shipment survey for this order. Email shipment surveys go out 5 business days after the date of shipment.
- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with quality of the product: Very Satisfied
- Satisfaction with cost of your order: Somewhat dissatisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Will consider Branders in the future: yes
- Comments: I had a bit of concern initially working with a non-local vendor, but I was pleasantly surprised at how streamlined and easy the process was. The sales rep I worked with, Carol Martinez, was very easy to work with and responded quickly to my questions. The product arrived on time and without any problems, and I was very happy with the end result.

Shipment Survey

Below are the customers response to the automated email shipment survey for this order. Email shipment surveys go out 5 business days after the date of shipment.
- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with quality of the product: Very Satisfied
- Satisfaction with cost of your order: Very Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Will consider Branders in the future: yes
- Comments: Comments here...my rep was amazing and if you can give her a raise to keep her as part of your team, you should! People like her bring customers back again and again!

Shipment Survey

Below are the customers response to the automated email shipment survey for this order. Email shipment surveys go out 5 business days after the date of shipment.
- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with quality of the product: Very Satisfied
- Satisfaction with cost of your order: Very Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Will consider Branders in the future: yes
- Comments: Thanks to Carol. She was great!

Shipment Survey

Below are the customers response to the automated email shipment survey for this order. Email shipment surveys go out 5 business days after the date of shipment.
- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with quality of the product: Very Satisfied
- Satisfaction with cost of your order: Very Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Will consider Branders in the future: yes
- Comments: This was the easiest part of preparing for our event. I was amazed at the quality of the art work - we provided a very old and sloppy logo and Branders recreated it in 15 minutes. It came out great !

877 06/29- 07/03

William Howard

Edward Cary


















Yara Smith
















Marielle Delacruz










Gerri Brooks

Carol Martinez

Spillover

Anthony Raymonds

Dan Ronatay

Helen Antonio

Karen Velasquez

Katherine Lopez

Shipment Survey

Below are the customers response to the automated email shipment survey for this order. Email shipment surveys go out 5 business days after the date of shipment.
- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with quality of the product: Very Satisfied
- Satisfaction with cost of your order: Very Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Will consider Branders in the future: yes
- Comments: My salesperson, Carol Martinez, was absolutely excellent.

Top Reps 05/04-8

We'll have Carol topping the list every week.
Way to go, Carol.

Top Rep 03/30- 04/03

Top Rep for week 03/09-13