Shipment Survey : Gabe's Team

Satisfaction with the product: Very Satisfied
- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Satisfaction with cost of the product: Satisfied
- Satisfaction with quality of the product: Very Satisfied
- Satisfaction with the imprinted logo quality: Very Satisfied
- Will consider Branders in the future: Y
- Product comments: None
- Comments: Angela Nicolas was absolutely great to work with. I was surprised that I was contacted by a staff member, when I placed an online order. She was very helpful, and when you were out of stock on the item, offered a substitute even though the minimum order quantitiy was different. I was amazed and extremely impressed.

- Satisfaction with the product: Very Satisfied
- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Satisfaction with cost of the product: Very Satisfied
- Satisfaction with quality of the product: Very Satisfied
- Satisfaction with the imprinted logo quality: Very Satisfied
- Will consider Branders in the future: Y
- Product comments: We appreciated that the bottles came in boxes so we could decorate the boxes before handing them out to employees. We had no problems with any aspect of the product.
- Comments: No, the experience was great. I really appreciated the assistance of the sales associate I worked with, she made ordering very quick and easy.

Satisfaction with the product: Very Satisfied
- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Satisfaction with cost of the product: Satisfied
- Satisfaction with quality of the product: Satisfied
- Satisfaction with the imprinted logo quality: Very Satisfied
- Will consider Branders in the future: Y
- Product comments: The bags we ordered are nice, I guess I didn't understand plastic thicknesses. We'll have to see if they'll hold up during our next job fair.
- Comments: Comments here...Barbie was excellent, she communicated frequently and let me know every step of the way what to expect.

-- Satisfaction with the product: Satisfied
- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Satisfaction with cost of the product: Satisfied
- Satisfaction with quality of the product: Satisfied
- Satisfaction with the imprinted logo quality: Very Satisfied
- Will consider Branders in the future: Y
- Product comments: I liked the product cost, arrival time frame and customer service. What I liked the least was the shipping cost.
- Comments: None

Shipment Survey: Gabe's Team

Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Satisfaction with cost of the product: Very Satisfied
- Satisfaction with quality of the product: Very Satisfied
- Satisfaction with the imprinted logo quality: Very Satisfied
- Will consider Branders in the future: Y
- Product comments: None
- Comments: Customer service is fabulous. I worked with Angela and she was in constant contact with me, especially since I had a rush order. She is an asset to the company.

Satisfaction with the product: Satisfied
- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Satisfaction with cost of the product: Satisfied
- Satisfaction with quality of the product: Satisfied
- Satisfaction with the imprinted logo quality: Very Satisfied
- Will consider Branders in the future: Y
- Product comments: I liked most the variety of colors; I liked least the quality of the fabric (it looks different on the website)
- Comments: Barbra was great about confirming the order. I actually needed a change after I got information from her. She was wonderful to work with

Satisfaction with the product: Very Satisfied
- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Satisfaction with cost of the product: Very Satisfied
- Satisfaction with quality of the product: Very Satisfied
- Satisfaction with the imprinted logo quality: Very Satisfied
- Will consider Branders in the future: Y
- Product comments: Branders gave us a great deal on it--thanks so much :)

Shipment Survey: Gabe's Team

Josh's picture to follow


joshua.mirabueno@branders.com


- Satisfaction with the product: Very Satisfied
- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Satisfaction with cost of the product: Very Satisfied
- Satisfaction with quality of the product: Very Satisfied
- Satisfaction with the imprinted logo quality: Very Satisfied
- Will consider Branders in the future: Y
- Product comments: None
- Comments: Josh has made the whole experience terrific! Even when I made a last minute order, he was there to make it happen and deliver on time, as promised, two days before my event. KUDOS to Josh and to Branders! Thanks!

- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Satisfaction with cost of the product: Very Satisfied
- Satisfaction with quality of the product: Satisfied
- Satisfaction with the imprinted logo quality: Very Satisfied
- Will consider Branders in the future: Y
- Product comments: I needed polos for my staff and I was putting it off because of how expensive they are and then all of the sudden.....I got your email that I could get embroidered polos for $5.25! Buy 22 and get 2 free! Yeah! I jumped right on that one! They look great! Thanks for providing us with good deals that we ALL need right now!
- Comments: None

Tristan's Picture to follow

Hi Tristan,I want to thank you for a job well done. I love my bags and they arrived on time for my party. I will definetly patronize you again next time I need anything from your company and also recommed to others.Thank you so much. A happy customer!

Satisfaction with the product: Satisfied
- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Satisfaction with cost of the product: Very Satisfied
- Satisfaction with quality of the product: Neither satisfied nor dissatisfied
- Satisfaction with the imprinted logo quality: Satisfied
- Will consider Branders in the future: Y
- Product comments: Plastic was really thin and some of the hats had permanent dents. The logo area seemed a little small. But the item was hard to find and/or at a good price and needed that specific item for event.
- Comments: Just wanted to state that my customer service contact, "Barbie", was absolutely one of the best I've worked with in a long time! As a supervisor who also works closely with our CSR department, boy I wish we had her! She made the whole experience perfect.

- Satisfaction with the product: Very Satisfied
- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Satisfaction with cost of the product: Very Satisfied
- Satisfaction with quality of the product: Very Satisfied
- Satisfaction with the imprinted logo quality: Very Satisfied
- Will consider Branders in the future: Y
- Product comments: Angela Nicolas was very helpful. My order was small but she always gave me quick responses to any questions I had.
- Comments: None

I was about to depart for Africa, to make a very formal presentation of my educational product. At the last moment, I decided that I needed to conclude my speech by giving each dignitary a small gift that they could enjoy and that would bring home my message.

I did a quick search on the Internet and found BRANDERS. From my first telephone call, BRANDERS service was amazing. In just a few days, BRANDERS created a custom order, exactly to my specifications:

My PROGRAM LOGO on hundreds of Green, Purple, and Yellow LOLLIPOPS.

A sincere thanks goes to James who gave exceptional, personal attention to the details of my order and who followed through to make sure that the LOLLIPOPS were delivered just in time for my flight!

I closed my speech by giving the colorful, branded lollipops to an audience of dignitaries. One educator approached the podium and made very polite comments about my lively presentation, and then she broke into a huge smile and said, "It just seems so surprising to see adults eating LOLLIPOPS!” I looked out at the assembly and saw all of the dignified administrators in suits enjoying the perfect reminder that education in my program is very SWEET.
With gratitude,
Jean Simon

shipment survey

- Satisfaction with the product: Satisfied
- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Satisfaction with cost of the product: Very Satisfied
- Satisfaction with quality of the product: Neither satisfied nor dissatisfied
- Satisfaction with the imprinted logo quality: Satisfied
- Will consider Branders in the future: Y
- Product comments: Plastic was really thin and some of the hats had permanent dents. The logo area seemed a little small. But the item was hard to find and/or at a good price and needed that specific item for event.
- Comments: Just wanted to state that my customer service contact, "Barbie", was absolutely one of the best I've worked with in a long time! As a supervisor who also works closely with our CSR department, boy I wish we had her! She made the whole experience perfect.

shipment survey

- Satisfaction with the product: Very Satisfied
- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Satisfaction with cost of the product: Very Satisfied
- Satisfaction with quality of the product: Very Satisfied
- Satisfaction with the imprinted logo quality: Very Satisfied
- Will consider Branders in the future: Y
- Product comments: I give these first aid kits away and I can't afford to spend much. I like working with Barbie very much. Anytime you would like to send samples to me with my logo on it for other ideas it would be nice to see how it would look.

shipment survey

- Satisfaction with the product: Very Satisfied
- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Satisfaction with cost of the product: Very Satisfied
- Satisfaction with quality of the product: Very Satisfied
- Satisfaction with the imprinted logo quality: Very Satisfied
- Will consider Branders in the future: Y
- Product comments: The price for the quality and how well they did on redoing my logo. The least was the quantity of 500, because I had no idea how well they would sell or the colors, but I'm sure I will have no problem selling them.

Executive Account Managers

shipment survey

- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with quality of the product: Satisfied
- Satisfaction with cost of your order: Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Will consider Branders in the future: Y
- Comments: Shipping to germany works pretty well, but I always have problem with the taxes, so it would be a great thing to have a company in germany too ;)

shipment survey

Below are the customers response to the automated email shipment survey for this order. Email shipment surveys go out 5 business days after the date of shipment.
- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with quality of the product: Very Satisfied
- Satisfaction with cost of your order: Very Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Will consider Branders in the future: Y
- Comments: No complaints ... always a great experience working with Branders and my representative. Barbie was very helpful and pleasant to work with.

shipment survey

Below are the customers response to the automated email shipment survey for this order. Email shipment surveys go out 5 business days after the date of shipment.
- Satisfaction with service provided by your salesperson: Somewhat dissatisfied
- Satisfaction with quality of the product: Satisfied
- Satisfaction with cost of your order: Satisfied
- Satisfaction with Overall experience with Branders: Somewhat dissatisfied
- Will consider Branders in the future: Y
- Comments: Comments here...Original product ordered was out of stock and I received NO call to let me know. I was on a very tight time restraint to get the order. Evidently the sales person asigned to my account was leaving the company and did not follow up on the out of stock issue. I did however get a call, a replacement item and the order was received on time.

Shipment Survey

Below are the customers response to the automated email shipment survey for this order. Email shipment surveys go out 5 business days after the date of shipment.
- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with quality of the product: Very Satisfied
- Satisfaction with cost of your order: Very Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Will consider Branders in the future: Y
- Comments: I had not used Branders in several years, this bag promo came up and I thought 'why not'... my rep (Barbie) was EXCELLENT the product was GREAT! thank you

Shipment Survey

Below are the customers response to the automated email shipment survey for this order. Email shipment surveys go out 5 business days after the date of shipment.
- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with quality of the product: Very Satisfied
- Satisfaction with cost of your order: Very Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Will consider Branders in the future: Y
- Comments: it was very good experience and I will be doing more business with Brander's in the future

Shipment Survey

Below are the customers response to the automated email shipment survey for this order. Email shipment surveys go out 5 business days after the date of shipment.
- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with quality of the product: Very Satisfied
- Satisfaction with cost of your order: Very Satisfied
- Satisfaction with Overall experience with Branders: Satisfied
- Will consider Branders in the future: Y
- Comments: Thank you Barbie for getting the boxes there on time. All's well that ends's well

Shipment Survey

Below are the customers response to the automated email shipment survey for this order. Email shipment surveys go out 5 business days after the date of shipment.
- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with quality of the product: Satisfied
- Satisfaction with cost of your order: Satisfied
- Satisfaction with Overall experience with Branders: Satisfied
- Will consider Branders in the future: yes
- Comments: Comments here...Barbie Mendoza was fantastic to work with.

Shipment Survey

Below are the customers response to the automated email shipment survey for this order. Email shipment surveys go out 5 business days after the date of shipment.
- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with quality of the product: Very Satisfied
- Satisfaction with cost of your order: Very Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Will consider Branders in the future: yes
- Comments: Original product I requested was not available, however, I was offered another product at the same price. I will continue to use Branders because of this.

Shipment Survey

Below are the customers response to the automated email shipment survey for this order. Email shipment surveys go out 5 business days after the date of shipment.
- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with quality of the product: Very Satisfied
- Satisfaction with cost of your order: Very Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Will consider Branders in the future: yes
- Comments: Barbie Mendoza is wonderful to work with.

Shipment Survey

- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with quality of the product: Very Satisfied
- Satisfaction with cost of your order: Very Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Will consider Branders in the future: yes
- Comments: Above and beyond. Barbi made the tight deadline in time for a last minute trade show. Outstanding Job - Thanks You! Andrew

Shipment Survey

Below are the customers response to the automated email shipment survey for this order. Email shipment surveys go out 5 business days after the date of shipment.
- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with quality of the product: Very Satisfied
- Satisfaction with cost of your order: Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Will consider Branders in the future: yes
- Comments: We love the clocks. They look wonderful.

Shipment Survey

Below are the customers response to the automated email shipment survey for this order. Email shipment surveys go out 5 business days after the date of shipment.
- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with quality of the product: Very Satisfied
- Satisfaction with cost of your order: Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Will consider Branders in the future: yes
- Comments: This is our fourth order and the experience only gets better each time.

Shipment Survey

Below are the customers response to the automated email shipment survey for this order. Email shipment surveys go out 5 business days after the date of shipment.
- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with quality of the product: Satisfied
- Satisfaction with cost of your order: Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Will consider Branders in the future: yes
- Comments: Barbie is a great representative of your company.