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Friday, July 2, 2010

Shipment Survey: Gabe's Team

Josh's picture to follow


joshua.mirabueno@branders.com


- Satisfaction with the product: Very Satisfied
- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Satisfaction with cost of the product: Very Satisfied
- Satisfaction with quality of the product: Very Satisfied
- Satisfaction with the imprinted logo quality: Very Satisfied
- Will consider Branders in the future: Y
- Product comments: None
- Comments: Josh has made the whole experience terrific! Even when I made a last minute order, he was there to make it happen and deliver on time, as promised, two days before my event. KUDOS to Josh and to Branders! Thanks!





- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Satisfaction with cost of the product: Very Satisfied
- Satisfaction with quality of the product: Satisfied
- Satisfaction with the imprinted logo quality: Very Satisfied
- Will consider Branders in the future: Y
- Product comments: I needed polos for my staff and I was putting it off because of how expensive they are and then all of the sudden.....I got your email that I could get embroidered polos for $5.25! Buy 22 and get 2 free! Yeah! I jumped right on that one! They look great! Thanks for providing us with good deals that we ALL need right now!
- Comments: None




Tristan's Picture to follow

Hi Tristan,I want to thank you for a job well done. I love my bags and they arrived on time for my party. I will definetly patronize you again next time I need anything from your company and also recommed to others.Thank you so much. A happy customer!






Satisfaction with the product: Satisfied
- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Satisfaction with cost of the product: Very Satisfied
- Satisfaction with quality of the product: Neither satisfied nor dissatisfied
- Satisfaction with the imprinted logo quality: Satisfied
- Will consider Branders in the future: Y
- Product comments: Plastic was really thin and some of the hats had permanent dents. The logo area seemed a little small. But the item was hard to find and/or at a good price and needed that specific item for event.
- Comments: Just wanted to state that my customer service contact, "Barbie", was absolutely one of the best I've worked with in a long time! As a supervisor who also works closely with our CSR department, boy I wish we had her! She made the whole experience perfect.










- Satisfaction with the product: Very Satisfied
- Satisfaction with service provided by your salesperson: Very Satisfied
- Satisfaction with Overall experience with Branders: Very Satisfied
- Satisfaction with cost of the product: Very Satisfied
- Satisfaction with quality of the product: Very Satisfied
- Satisfaction with the imprinted logo quality: Very Satisfied
- Will consider Branders in the future: Y
- Product comments: Angela Nicolas was very helpful. My order was small but she always gave me quick responses to any questions I had.
- Comments: None













I was about to depart for Africa, to make a very formal presentation of my educational product. At the last moment, I decided that I needed to conclude my speech by giving each dignitary a small gift that they could enjoy and that would bring home my message.

I did a quick search on the Internet and found BRANDERS. From my first telephone call, BRANDERS service was amazing. In just a few days, BRANDERS created a custom order, exactly to my specifications:

My PROGRAM LOGO on hundreds of Green, Purple, and Yellow LOLLIPOPS.

A sincere thanks goes to James who gave exceptional, personal attention to the details of my order and who followed through to make sure that the LOLLIPOPS were delivered just in time for my flight!

I closed my speech by giving the colorful, branded lollipops to an audience of dignitaries. One educator approached the podium and made very polite comments about my lively presentation, and then she broke into a huge smile and said, "It just seems so surprising to see adults eating LOLLIPOPS!” I looked out at the assembly and saw all of the dignified administrators in suits enjoying the perfect reminder that education in my program is very SWEET.
With gratitude,
Jean Simon

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